Privacy Notice

Last updated November 09, 2025

This Privacy Notice for Rubah Associates ("Company," "we," "us," or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our websites and related services ("Services"), such as when you:

Visit any of our websites: https://rubah.my, https://coachhasan.com, https://bestyearyet.my, https://trustedadvisors1.com, or any other website, app, or social-media platform that links to this Privacy Notice.
Engage with us in other related ways, including sales, marketing, events or webinars hosted on third-party platforms such as LinkedIn Events.

We are committed to protecting your personal data and complying with applicable data-protection laws, including the Malaysian Personal Data Protection Act 2010 (PDPA) and, where applicable, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

If you do not agree with this notice, please do not use our Services.
For any questions or concerns, contact us at hasan@rubah.my.

SUMMARY OF KEY POINTS

• Personal data processed: We may collect personal data depending on your interactions with us and the Services you use.
• Sensitive data: We process sensitive data only when necessary and with your consent.
• Third-party data: We generally do not receive personal data from third parties.
• Purpose: We use data to operate, improve, and secure our Services, and communicate with you.
• Security: We apply organizational and technical safeguards, but no system is 100% secure.
• Your rights: Depending on your region, you may have rights to access, correct, delete, or restrict your personal data.
• Contact: You may reach us at hasan@rubah.my for all privacy-related inquiries.

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On?
4. When and With Whom Do We Share Information?
5. What Is Our Stance on Third-Party Websites?
6. How Do We Handle Social Logins?
7. Is Your Information Transferred Internationally?
8. How Long Do We Keep Your Information?
9. How Do We Keep Your Information Safe?
10. What Are Your Privacy Rights?
11. Controls for Do-Not-Track Features
12. Do California Residents Have Specific Rights?
13. Do We Make Updates to This Notice?
14. How Can You Contact Us?
15. How Can You Review, Update, or Delete Your Data?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us

We collect personal data that you voluntarily provide when you register, contact us, or interact with our Services.
Examples include:

Contact details: Name, phone number, email address, mailing address, job title
Login credentials: Username, password
Billing and payment: Debit/credit card details and billing addresses (processed via PayPal, Stripe, Mighty Networks, or Apple)
Preferences: Communication or marketing preferences
Sensitive data: Occasionally, information revealing race or ethnic origin (only when relevant and with consent)

Subscription Data

If you subscribe to receive email updates or newsletters (for example, through MailPoet on Rubah.my), we collect your name and email address to send newsletters or announcements.
Your data is securely stored on our WordPress servers, and you can unsubscribe at any time using the link in each email.

Event Registration Data

When you register for a webinar, coaching session, or other event organized by Rubah Associates via third-party platforms such as LinkedIn Events, we may receive your name, email address, and any other details you provide during registration.
We use this information solely to communicate about the event, share related materials, and follow up regarding our Services.
Your data remains securely stored in accordance with this Privacy Notice, and any processing within LinkedIn is governed by LinkedIn's Privacy Policy.

Payment Data

Payment information is securely handled by third-party processors:

Social Media Login Data

If you register or sign in via social media (e.g., Facebook or LinkedIn), we receive limited profile data (e.g., name, email, profile picture) as permitted by that platform.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal data to:

Create and manage accounts
Deliver coaching and program content
Respond to inquiries and provide support
Send administrative updates (policy changes, terms, etc.)
Process payments
Send marketing communications (with consent)
Improve website experience and analyze usage trends
Prevent fraud and ensure security
Fulfill legal obligations or protect vital interests

3. WHAT LEGAL BASES DO WE RELY ON?

We process your personal data only when legally permitted:

Consent: When you opt in (e.g., newsletter subscriptions or event registrations).
Contract: To deliver coaching or consulting services you've requested.
Legitimate Interests: To improve services, conduct analytics, or ensure site security.
Legal Obligation: To comply with Malaysian, EU, or other laws.
Vital Interests: To protect your safety or others'.

4. WHEN AND WITH WHOM DO WE SHARE INFORMATION?

We may share your data:

With affiliates under Rubah Associates
With service providers (payment processors, email providers)
During business transfers or partnerships (e.g., mergers or collaborations)

We do not sell your personal data.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

Our Services may link to external websites (e.g., Vimeo, LinkedIn).
We are not responsible for their privacy practices and recommend reviewing their policies.

6. HOW DO WE HANDLE SOCIAL LOGINS?

If you log in via social media, we access only the information necessary to authenticate your identity.
You can manage permissions within your social-media account settings.

7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We may store and process information in Malaysia, the United States, or other countries.
We apply appropriate safeguards to ensure cross-border data protection consistent with GDPR and PDPA requirements.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal data only as long as necessary for business, legal, or compliance purposes — typically no longer than five (5) years after your last interaction.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

We employ organizational and technical security measures to protect your information.

Cookies and Analytics

Our websites use cookies (e.g., Google Analytics) to understand visitor behavior and improve user experience.
You can manage cookie preferences in your browser.

10. WHAT ARE YOUR PRIVACY RIGHTS?

You may:

Request access to your data
Request correction or deletion
Withdraw consent for marketing communications
Object to data processing in certain cases

For requests, email hasan@rubah.my.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Currently, no uniform DNT standard exists; we do not respond to DNT signals but will update this policy if standards emerge.

12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

We follow CCPA principles and confirm that we have not sold or shared personal information in the past 12 months.
California residents may request to access or delete their data by emailing hasan@rubah.my.

13. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice to remain compliant and transparent.
The revised date above reflects the most recent version.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: hasan@rubah.my

Mailing Address:

Rubah Associates
63 Jalan 15/1
Kepong, Kuala Lumpur 52100
Malaysia

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To exercise your rights, email hasan@rubah.my or submit a written request.
We'll verify your identity and respond in accordance with applicable laws.

Rubah Associates

"Horizoning our future"